Terms & Conditions
GUEST AGREEMENT
Stay North Oy
A WORD BEFORE THE LEGAL TEXT
We're a small Finnish team, and the places you stay in are real homes — often dearly loved by their owners, in small communities where the neighbours are friends. We trust our guests, and that trust is almost never misplaced: nearly everything in this agreement is simply common sense written down, and the overwhelming majority of our guests never encounter a single charge in it. Those charges exist for the rare stay that goes wrong, and they are what lets us keep hosting everyone else with warmth and flexibility instead of suspicion.
So: light the sauna, enjoy the lake, make yourselves at home. If anything is unclear, or anything goes wrong — even something you think might be your fault — message us. We are always easier to deal with early, and we would much rather help than charge.
This agreement governs the relationship between you (“Guest”, which includes every member of your group) and Stay North Oy (“Stay North”) in respect of any Booking. Please read it carefully: completing the Booking Validation process constitutes acceptance of this agreement in its entirety, together with the House Rules and the listing description for the Property.
1. DEFINITIONS AND CAPACITY
1.1 In this agreement:
(a) “Booking” means a reservation of short-term accommodation at a Property, whether made directly with Stay North or through a Platform;
(b) “Platform” means a third-party booking service (for example Airbnb or Booking.com);
(c) “Property” means the accommodation booked, including its grounds, outbuildings, facilities (including any hot tub, sauna, jetty or shoreline), parking and access ways;
(d) “Guest” means the person who makes the Booking and every person present at the Property during the Booking with that person's express or implied permission; “Lead Guest” means the adult who makes the Booking;
(e) “Permitted Occupancy” means the maximum number of persons stated on the listing for the Property;
(f) “Quiet Hours” means 22:00–07:00 local time;
(g) “House Rules” means the property-specific rules set out in the listing and/or provided at the Property;
(h) “Monitoring Devices” means the privacy-safe sensors described in clause 6;
(i) “Property Damage” means any physical damage to, loss of, or theft of the Property or its contents; contamination requiring specialist treatment or replacement (including hot tub water, smoke or other odour); excessive soiling beyond normal holiday use; missing inventory; and damage to grounds, facilities or access ways.
1.2 Stay North Oy contracts with the Guest in its own name as the accommodation provider. Where a Property is owned by a third party, Stay North manages it under an agreement with the owner; this does not affect the Guest, whose contractual relationship under this agreement is solely with Stay North.
1.3 Where a Booking is made through a Platform, the Platform's mandatory terms (including its cancellation policy and payment rules) prevail over this agreement to the extent of any conflict. This agreement applies in full in all other respects.
2. BOOKING VALIDATION AND GUEST VETTING
2.1 To protect the Property, its neighbours and other guests, all reservations are subject to Stay North's booking validation and guest vetting process. The Guest agrees to complete identity verification before check-in, including providing accepted photographic identification, in accordance with Finnish law on accommodation providers (traveller information requirements). Traveller information is collected and may be provided to the Finnish authorities as required by law.
2.2 Stay North may review information provided by the Guest, identity verification results, booking details and history, guest communications, Platform reviews, payment information, the nature and timing of the reservation, the number of guests, the Property booked, and publicly available information reasonably relevant to the reservation. Stay North is not required to disclose the details of its vetting process, risk scoring or security assessment where disclosure could compromise its effectiveness, the privacy of third parties, or the security of Stay North, the Property, owners, staff or guests.
2.3 Access information will not be released until identity verification is complete and this agreement has been accepted. If the Guest does not complete verification, Stay North may cancel the reservation, in which case the cancellation is treated as a Guest cancellation under clause 3.3.
2.4 The Lead Guest must be at least 25 years of age, must be a member of the group staying at the Property, and must be present at the Property for the duration of the Booking. Bookings made on behalf of another person or group require Stay North's prior written consent.
2.5 Stay North may decline, suspend or cancel a confirmed reservation at any time before check-in where, acting reasonably:
(a) a material error in pricing, availability, minimum stay or booking conditions occurred due to a technical, system or channel error, including on a Platform;
(b) information provided by the Guest is incomplete, inconsistent or misleading, or reasonably indicates a risk of fraud, misuse or breach of this agreement;
(c) Stay North's vetting or risk assessment identifies an elevated or unacceptable risk of misuse of the Property, unauthorised parties or events, excessive noise, smoking, damage, disturbance to neighbours, breach of House Rules, or risk to the Property, neighbouring properties, staff, owners, guests or Stay North's business operations; or
(d) legal or regulatory obligations applicable to accommodation providers cannot be satisfied.
2.6 In any case under clause 2.5 the Guest will be notified without undue delay and all amounts paid will be refunded promptly and in full. Refund of amounts paid is the Guest's sole remedy for cancellation before check-in, to the extent permitted by applicable law.
3. PAYMENT, CANCELLATION AND SECURITY DEPOSIT
3.1 Payment is required in accordance with the booking terms displayed at the time of booking. If a payment is not received when due, Stay North will issue at least two reminders. If payment remains outstanding five (5) days after the due date, the Booking is treated as cancelled by the Guest on that date and the cancellation policy in clause 3.3 applies to the amounts paid and payable.
3.2 Cancellation policy (Firm). For Bookings made directly with Stay North: cancellations made more than 30 days before the scheduled check-in date are eligible for a 50% refund of the total booking value; cancellations made 30 days or fewer before check-in, and failure to arrive, are non-refundable. Refunds are processed to the original payment method. For Platform Bookings, the cancellation policy displayed on the Platform applies.
3.3 Any reference in this agreement to a cancellation being treated as a Guest cancellation means clause 3.2 (or the applicable Platform policy) is applied as at the date of cancellation.
3.4 Cancellation by Stay North or the owner. If a Property becomes unavailable for the booked dates for reasons not attributable to the Guest (including withdrawal of the Property by its owner), Stay North will offer a comparable alternative where reasonably possible or refund all amounts paid in full and promptly. Beyond the refund, and to the extent permitted by law, Stay North is not liable for indirect or consequential costs or losses arising from such cancellation.
3.5 Security deposit. Unless a Damage Waiver applies, a pre-authorisation hold of €250, €500, €1,000 or €2,000 (as stated for the Property) will be placed on the Guest's payment card before check-in. The Guest will be notified before the hold is placed. Release of the hold will be instructed no later than seven (7) days after check-out, provided no Property Damage or chargeable matter is identified; the issuing bank may take additional days to release the funds. By providing a payment card, the Guest authorises Stay North to charge amounts properly due under this agreement (see clause 9.5).
3.6 Payment disputes. The Guest agrees to raise any dispute relating to charges or payments with Stay North in the first instance, before initiating a chargeback, without limiting the Guest's statutory rights.
3.7 Early departure. If the Guest checks out before the agreed departure date, the departure ends the stay, the Property may be cleaned and re-let, and no refund is due for unused nights, to the extent permitted by applicable law.
4. DAMAGE WAIVER (ONLY WHERE PURCHASED)
4.1 Where offered, the Guest may purchase a Damage Waiver at the price displayed at booking. The Damage Waiver covers accidental damage to the Property and its contents — including damage caused by ordinary carelessness — up to €500 in aggregate per Booking.
4.2 The Damage Waiver does not cover: intentional or reckless damage or damage caused by gross negligence; damage not reported before check-out (or as soon as reasonably practicable after it occurs); damage caused by pets, unless the pet was permitted under clause 5.6; damage arising from a breach of clauses 5 (occupancy and use), 6 (noise and monitoring), 7 (facilities) or 8 (care and safety); theft or loss of the Guest's own belongings; and amounts above €500.
4.3 The Guest remains liable for amounts exceeding €500 and for damage not covered by the waiver. Where a Damage Waiver has been purchased, no security deposit hold is placed under clause 3.5.
5. OCCUPANCY AND PERMITTED USE
5.1 Persons present. The number of persons present at the Property at any time — whether or not staying overnight — must not exceed the Permitted Occupancy, unless Stay North has given prior written consent. Additional sleeping arrangements are available at some Properties by prior agreement only. Unauthorised additional persons are charged at €300 per person per night or part night.
5.2 Parties and events prohibited. Parties and events are strictly prohibited. A party or event includes any gathering exceeding the Permitted Occupancy; any gathering involving amplified music or comparable noise above the applicable limits during Quiet Hours that continues after a warning; and any organised or advertised event, celebration or function held without Stay North's prior written consent.
5.3 The Guest must use the Property only as permitted by Stay North and always in a reasonable and responsible manner; operate appliances, fixtures and fittings in accordance with provided instructions; keep the Property adequately secured at all times in accordance with the House Rules; and take full responsibility for the conduct of every person they permit to enter the Property.
5.4 No subletting or transfer. The Guest must not sublet, re-advertise, re-sell or transfer the Booking or any part of the Property, or allow occupation by persons other than those covered by the Booking.
5.5 No commercial use. Commercial activity at the Property — including commercial filming or photography, paid events, and promotion or hosting in exchange for payment — requires Stay North's prior written consent.
5.6 Pets. Pets are permitted only at designated pet-friendly Properties, with prior written consent and payment of the pet fee displayed on the listing. Because future guests and property owners may suffer from severe allergies, an undeclared pet is a material breach and incurs a charge of €250 plus the documented cost of allergen deep-cleaning and any damage. Guide and assistance dogs are always welcome; please notify us in advance so the Property can be prepared.
5.7 All obligations in respect of the Property apply equally to any building of which the Property forms part and to any access, parking or right of way associated with the Property.
6. QUIET HOURS, NOISE AND MONITORING
6.1 Disclosure. To protect the Property and its neighbours, Properties may be equipped with privacy-safe monitoring devices that measure sound levels (decibels), approximate occupancy (based on counts of wireless device signals), motion, and indoor climate. The devices do not record audio, video or conversations.
6.2 Quiet Hours. Quiet Hours are 22:00–07:00. Noise limits apply at all times and are stricter during Quiet Hours. Applicable limits are configured per Property in line with its surroundings and the House Rules.
6.3 Contactability and warnings. The Guest must remain contactable throughout the stay on the contact details provided at booking. Warnings and notices regarding noise, occupancy or House Rules may be sent by Platform message, SMS, telephone or email, and are deemed received fifteen (15) minutes after sending, notwithstanding clause 16.1.
6.4 Escalation. If sustained noise above the applicable limit is detected, the Guest will be notified and must promptly reduce the noise. Continued or recurring noise after a warning — including noise that resumes after temporarily stopping — constitutes a breach of this agreement.
6.5 Serious breach. In the event of a serious breach — including a party or event in breach of clause 5.2, noise substantially above the applicable limit, more persons present than permitted under clause 5.1, or tampering under clause 6.6 — Stay North may terminate the Booking with immediate effect without completing the escalation in clause 6.4. The Guest and all persons present must vacate the Property when required, and no refund is due for unused nights, to the extent permitted by applicable law.
6.6 Tampering. Covering, muffling, moving, unmounting, disabling, damaging or disconnecting a Monitoring Device or smoke alarm, or interfering with its power or internet connection, is a material breach of this agreement. Tampering during or after a noise warning is treated as continuation of the noise breach. The Guest is liable for the reasonable costs of inspection, recalibration or replacement of the device.
6.7 Costs. The Guest is liable for the reasonable, documented costs caused by a breach of this clause 6, including staff or security call-outs, costs arising from police or other authority attendance, compensation paid to neighbours, re-housing costs, and additional cleaning. The Guest is advised that call-out labour in Finland attracts statutory and collective-agreement premium rates — emergency call-out, night-time and public-holiday work each carry multiplied pay — so the documented cost of a night-time or holiday call-out can amount to several hundred euros or more per attendance. Costs are charged in accordance with clause 9.5.
6.8 Evidence. The Guest acknowledges that Monitoring Device data (noise levels, occupancy signals, motion, climate) and the message history between Stay North and the Guest may be relied upon as evidence in accordance with clause 9.6.
7. HOT TUB, SAUNA AND OUTDOOR FACILITIES
7.1 Use of the hot tub, sauna, jetty, shoreline, swimming areas and other outdoor facilities is at the Guest's own risk, subject to mandatory law. The Guest must follow the provided instructions and House Rules, and children must be supervised by an adult at all times when using or near these facilities.
7.2 Hot tub. No glass in or around the hot tub. Nothing may be added to the water (including soap, bubble bath, oils or drinks), and the tub must not be drained, refilled or adjusted other than per the instructions. Shower before use. If the water requires changing or specialist treatment because of contamination, foreign substances, glass or misuse, the charge is €250 or the documented cost if higher (water, heating, chemicals and labour — a full change and re-heat typically takes 24+ hours). In freezing conditions the insulated lid must be replaced after each use; damage caused by leaving the tub exposed is chargeable Property Damage.
7.3 Sauna. The sauna stove must be used in accordance with the instructions. Only clean water may be thrown on the stones. Clothing, towels or any other items must never be placed on or near the stove — this is a fire risk and is treated as a serious breach. The sauna must not be left heating unattended for extended periods. Misuse, scorching or fire damage is chargeable at documented cost.
7.4 Open fire and grills. Fires and grills are permitted only in designated places (grill, fire pit or fireplace), must be attended at all times, and must be fully extinguished after use. During an official wildfire warning (maastopalovaroitus), open fires are prohibited by law, including at designated fire pits. Fireworks are prohibited at all Properties. Indoor fireplaces may be used only per the instructions, with the damper open and ash handled per House Rules.
7.5 Waterfront and equipment. Swimming and use of the lake or shoreline is at the Guest's own risk; there is no lifeguard. Where boats, kayaks or other equipment are provided, they may be used only as described in the House Rules, with life jackets (provided) worn, and not after consuming alcohol.
8. CARE OF THE PROPERTY, HEATING AND SAFETY
8.1 Heating and frost protection. The Guest must not switch off or materially reduce the heating between October and April, and must keep all windows and doors closed when the Property is unoccupied or overnight in freezing conditions. Frozen or burst pipes and consequent water damage caused by breach of this clause are chargeable Property Damage.
8.2 Water and septic systems. Many Properties use private wells and septic systems. Only toilet paper may be flushed; no wipes, sanitary products, food waste, fats or chemicals may enter the drains. The documented cost of clearing blockages or emptying or repairing a septic system necessitated by misuse is chargeable. Leaks or water issues must be reported immediately.
8.3 Smoking. Smoking and vaping are prohibited inside all Properties (including porches and other covered areas). Smoking or evidence of smoking indoors incurs a charge of €500 to cover specialist cleaning, freshening and airing of the Property over a 24-hour period and the resulting lost availability, plus the documented cost of any resulting damage and lost bookings. Outdoor smoking is permitted only in designated areas; cigarette ends must be fully extinguished and disposed of safely — never on the ground (fire risk).
8.4 Safety devices. Smoke alarms, carbon monoxide alarms and fire extinguishers must not be disabled, covered or moved. Disabling a safety device is a serious breach under clause 6.5.
8.5 Waste. Waste must be sorted and disposed of per the House Rules and local recycling requirements. Removal of excess, unsorted or incorrectly disposed waste is chargeable at documented cost (indicatively €50–€150).
8.6 Internet use. Wi-Fi is provided for lawful use only. The Guest is responsible for all use of the connection during the stay, including unlawful downloading or distribution of content.
8.7 Electric vehicles. EV charging is permitted only at designated charging points or with prior written consent. Charging from domestic sockets is prohibited (fire risk and electrical load). Unauthorised charging is chargeable at €50 per occurrence plus electricity used.
8.8 Condition on arrival. The Guest must inspect the Property on arrival and report any existing damage, missing items or concerns within 24 hours of check-in. Matters not reported are presumed to have arisen during the stay (clause 9.4).
8.9 Winter conditions. Paths, steps, terraces and driveways may be icy or snow-covered. Stay North arranges reasonable winter maintenance; the Guest must nonetheless take care appropriate to conditions, use provided grit where supplied, and park vehicles at their own risk.
8.10 The Guest must take reasonable care to avoid blocking or damaging drains and sanitary appliances, and must not move large furniture or fixtures without consent.
9. PROPERTY DAMAGE, LIABILITY AND EVIDENCE
9.1 The Guest is liable for all Property Damage occurring during the Booking that was directly or indirectly caused by the action or inaction of the Guest or any person the Guest permitted to enter the Property. The Guest also agrees to compensate Stay North for reasonable fees and charges payable as a result of a breach of this agreement, including compensation paid to occupiers of neighbouring premises.
9.2 On becoming aware of any Property Damage, the Guest must act without delay to minimise its effects, including preventing it from worsening or causing nuisance to neighbouring premises, and must report it to Stay North as soon as reasonably practicable.
9.3 Stay North may assess the cause and extent of Property Damage using reasonable professional judgment, particularly where evidence is not immediately conclusive (for example mechanical issues, misuse or improper handling).
9.4 Presumption. Damage, loss, excessive soiling or missing items discovered during the Booking, or within 72 hours after check-out or before the next guest's check-in (whichever is earlier), and which reasonably appears to have occurred during the stay, is presumed caused by the Guest or persons permitted by the Guest, unless the Guest provides credible evidence to the contrary. Matters reported under clause 8.8 are excluded from this presumption.
9.5 Charging. Identified chargeable costs may be deducted from the security deposit, charged to the payment card on file (as authorised at booking under clause 3.5), and/or invoiced for any remaining balance. Invoices are payable within fourteen (14) days of issue. All charges under this agreement are limited to reasonable, documented amounts. In cases of non-payment, Stay North may take further steps to recover the costs.
9.6 Evidence. The Guest acknowledges that in short-term accommodation absolute proof of fault is not always possible. Stay North may rely on reasonable evidence including inspection and cleaning reports, photographs, contractor assessments, Monitoring Device data, message history, system logs and staff observations when determining responsibility.
9.7 Late payment and recovery. Invoiced amounts unpaid after the due date accrue late-payment interest in accordance with the Finnish Interest Act (korkolaki), and the Guest is liable for reasonable, documented collection and enforcement costs to the extent permitted by law, including costs of cross-border recovery procedures.
9.8 Accidents happen. Stay North applies this clause 9 in good faith. Genuine accidents reported promptly are treated with understanding — normal wear and tear is never charged, and reporting a problem early will always count in the Guest's favour.
10. SCHEDULE OF CHARGES
Honestly: almost none of our guests ever see any of these. They exist for the rare exception, and having them written down is what allows us to host everyone else generously. Charges apply only where the relevant clause is engaged; where a range or “documented cost” is stated, the charge reflects actual, evidenced costs. All amounts include VAT where applicable.
- Unauthorised additional person (cl. 5.1): €300 per person per night
- Undeclared pet (cl. 5.6): €250 + documented allergen deep-clean / damage
- Noise or disturbance call-out (cl. 6.7): Documented cost (night and holiday premium labour rates apply)
- Police or authority attendance caused by breach (cl. 6.7): Documented cost
- Monitoring device or smoke alarm tampering (cl. 6.6): Documented inspection / replacement cost
- Hot tub water change or treatment after misuse (cl. 7.2): €250, or documented cost if higher
- Sauna misuse or scorching (cl. 7.3): Documented cost
- Smoking or vaping indoors (cl. 8.3): €500 + documented damage
- Septic or drain blockage from misuse (cl. 8.2): Documented cost
- Excess or unsorted waste (cl. 8.5): €50–€150 documented
- Unauthorised EV charging (cl. 8.7): €50 per occurrence + electricity used
- Additional cleaning beyond normal use (cl. 9): Documented cost
- Lost keys (cl. 11.3): €200 per set
- Lock change where required (cl. 11.3): Documented cost, minimum €200
- Late check-out, after 30-minute grace period (cl. 11.2): €50 per hour, capped at €250 per day
- Late check-out preventing the next arrival (cl. 11.2): The above + documented re-housing costs
- Unauthorised early check-in (cl. 11.2): €100
- Non-emergency call-out between 22:00 and 08:00 (cl. 11.6): €250
- Lost property return (cl. 11.5): Postage and packing, prepaid
11. CHECK-IN, CHECK-OUT AND ACCESS
11.1 Check-in and check-out times are as stated on the listing. Access information is provided before check-in once this agreement is accepted and identity verification is complete. On arrival, please inspect the accommodation and confirm your stay (see clause 8.8).
11.2 Early check-in and late check-out are available only by prior arrangement. Unauthorised early check-in or late check-out is charged per the Schedule of Charges; a 30-minute check-out grace period applies before charges begin.
11.3 One set of keys and/or access codes is issued per Booking. Keys and codes must not be shared with persons outside the Booking. Lost keys, and lock or code changes required as a result, are charged per the Schedule of Charges, together with documented losses where the Property cannot be accessed or re-let for the next arrival.
11.4 Stay North and its contractors may access the Property without notice in an emergency (including suspected fire, flood, or risk to persons or property), and otherwise for maintenance, safety or compliance purposes on reasonable notice.
11.5 Lost property is held for 14 days from departure and returned on request, subject to prepayment of postage and packing. Stay North does not accept responsibility for the safe carriage of returned items.
11.6 The emergency contact number is for emergencies. If it is used between 22:00 and 08:00 for a matter that is not an emergency (no immediate risk to persons or property and could reasonably have waited until morning), Stay North may charge the call-out fee in the Schedule of Charges. Genuine safety concerns should always be reported without hesitation — no charge ever applies to a report made in good faith.
12. ISSUES, REVIEWS AND DISPUTES
12.1 If anything is not right during the stay, the Guest must notify Stay North promptly and allow a reasonable opportunity to remedy the issue. Compensation will not be considered for issues that were not reported during the stay and could have been remedied.
12.2 Public reviews, comments and private feedback must be honest and fair, and must not be used to coerce, threaten or extract compensation. If Stay North reasonably believes the review process is being manipulated or leveraged for financial gain, it may refuse compensation requests and take appropriate legal steps.
12.3 Clause 3.6 (payment disputes before chargebacks) applies to all disputed charges.
13. LIABILITY OF STAY NORTH
13.1 Subject to clause 13.4, Stay North's aggregate liability arising out of or in connection with a Booking is limited to the total amount paid by the Guest for that Booking.
13.2 Subject to clause 13.4, Stay North is not liable for indirect or consequential losses, loss of enjoyment beyond the value of the Booking, or losses that were not reasonably foreseeable.
13.3 Stay North is not liable for damage to or loss of the Guest's personal property and vehicles except where caused by Stay North's negligence. Guests are recommended to hold adequate travel insurance covering their belongings and stay.
13.4 Nothing in this agreement limits or excludes liability for death or personal injury caused by negligence, for fraud, or any liability that cannot be limited or excluded under mandatory provisions of Finnish consumer protection law, nor does it limit the Guest's statutory rights.
14. FORCE MAJEURE
14.1 Neither party is liable for delay or failure in performance caused by events beyond its reasonable control, including natural disasters, government actions, epidemics, strikes, extreme weather, wildfire, or loss of utilities not attributable to that party.
14.2 If a force majeure event makes the Property unusable for the booked dates, Stay North will offer rebooking where reasonably possible, and otherwise refund amounts paid for the unusable nights. Beyond this, Stay North has no liability for force majeure events, to the extent permitted by law.
15. DATA PROTECTION
15.1 Stay North processes personal data in accordance with its Privacy and Data Protection Policy, available at www.staynorth.fi. This includes identity verification data, traveller information required under Finnish law, payment data, communications, and Monitoring Device data as described in clause 6.1 (processed on the basis of Stay North's legitimate interest in protecting the Property and its neighbours; no audio or video is recorded).
15.2 Traveller information is retained and disclosed to authorities as required by Finnish law. Other personal data is retained no longer than necessary for the purposes described in the Privacy Policy.
16. GENERAL
16.1 Notices under this agreement will be in writing and delivered by email or Platform message. A notice sent to the Guest is deemed received eight (8) hours after sending unless a non-delivery notification is received, except urgent operational notices under clause 6.3, which are deemed received fifteen (15) minutes after sending. This clause does not apply to service of proceedings.
16.2 If any clause of this agreement is found unenforceable or invalid, the remaining clauses are unaffected.
16.3 This agreement, together with the listing description, the House Rules, the booking confirmation, and (where applicable) the Platform's terms, constitutes the entire agreement between the parties in respect of the Booking. In case of conflict, clause 1.3 applies.
16.4 A failure by Stay North to enforce any right under this agreement is not a waiver of that right.
16.5 Stay North may assign this agreement to a group company or business successor; the Guest may not assign it (see clause 5.4).
16.6 Where this agreement is accepted by an agent or representative of a Guest, it binds the Guest and confirms the Guest's acceptance of its terms.
16.7 This agreement and any dispute or claim (including non-contractual disputes) arising out of or in connection with it is governed by the laws of Finland. Disputes are subject to the jurisdiction of the Finnish courts, without prejudice to any mandatory right of a consumer to bring or defend proceedings in the courts of their country of domicile. Consumers resident in Finland may also refer disputes to the Consumer Disputes Board (kuluttajariitalautakunta.fi); EU consumers may use the European Commission's online dispute resolution platform.
16.8 By completing the Booking Validation process, the Guest confirms they have read, understood and accepted this agreement, the House Rules and the Privacy and Data Protection Policy. Ticking the acceptance box and proceeding with a booking on staynorth.fi constitutes acceptance of this agreement. The Guest may additionally be asked to sign this agreement via the guest portal before check-in; the signed copy and the booking acceptance record the same agreement.
